Privacy notice
Last updated 10 November 2026.
Who we are
ListingSentinel is run by Rendijs Berkis, a micro-enterprise (mikrouzņēmums) registered in Latvia, Ventas iela 4, Liepāja, LV-3416, Latvia. Contact us at hello@listingsentinel.co.uk.
What we hold
- Your account: your name, email address and a securely hashed password, the agency you belong to, your role and branches, and whether you asked for the morning summary.
- Your agency’s listing data: property references, addresses, listing statuses, asking prices and the times in the files your agency uploads. The files themselves are read and then discarded.
- Work on findings: who assigned, investigated, snoozed or dismissed an issue, when, and any note they added.
- Enquiries: if you send one from our home page, your name, agency, email address, and any phone number, branch count and message you include.
- Server logs: technical records of requests, used to keep the service running and secure.
Why we use it
We use your agency’s data only to run the checks and show the results to your agency. For that data your agency decides what is uploaded and why, and we act on its behalf. We use account details to let you sign in, send the emails you need (invitations, password resets and, if you turn it on, the morning summary) and keep the service secure.
Who helps us
- Oracle Cloud Infrastructure (UK South, London), which hosts the servers.
- Amazon Web Services, which stores files such as data downloads and our database backups.
- Resend, which delivers our emails.
- Apify, which reads the public Rightmove adverts of the branches you link. It is sent only those branches’ Rightmove addresses.
- Stripe, which takes payments. Card details are entered on Stripe’s pages and never reach us.
- Sentry, which receives reports of errors in the service so we can fix them.
Each handles data only to provide its service to us. Where one handles data outside the UK, we rely on the safeguards UK data protection law requires.
How long we keep it
- Listing details from an upload: until a newer upload replaces it and 90 days have passed.
- Uploads that were rejected: 30 days.
- Data downloads: 7 days.
- Enquiries: 12 months, used only to reply and follow up.
- Findings and their history: while your agency’s account is open.
- Diagnostic records of requests, emails and errors, kept so we can find and fix faults: 72 hours.
- Everything: deleted when your agency closes its account. Copies in database backups expire within 30 days.
Cookies
We use only the cookies needed to keep you signed in and to protect forms from forgery. There are no analytics or advertising cookies.
Your rights
You can ask to see, correct or delete your personal data, to restrict or object to how we use it, or to receive a copy. For data your agency uploaded, your agency’s admins can download or delete it in Settings, or we will help them. Contact hello@listingsentinel.co.uk. You can also complain to a data protection authority: in the UK, the Information Commissioner’s Office at ico.org.uk; in Latvia, where we are based, the Data State Inspectorate at dvi.gov.lv.